Cliniflo — AI WhatsApp & voice booking agent for clinics
Cliniflo answers every clinic enquiry within seconds on WhatsApp and by phone, 24/7, from your own WhatsApp Business number. It asks your suitability questions, takes a Stripe deposit into your own Stripe account, and writes the confirmed booking into the diary you already use — Wix Bookings, Fresha, Pabau or Cliniko. It does not diagnose, it does not give medical advice, and it hands the conversation to a human the moment it is unsure.
What it does
- Replies to WhatsApp enquiries 24/7, inside and outside Meta's 24-hour window.
- Answers and places phone calls with an AI voice agent that checks live availability and books on the call.
- Runs operator-defined suitability questions and contraindication gating per service, enforced by a deterministic rule engine.
- Collects deposits through Stripe Connect — your account, your money.
- Reads genuine availability from, and writes bookings back to, Wix Bookings, Fresha, Pabau and Cliniko.
- Chases no-replies on a follow-up cadence, then stops.
- Escalates to a human with full context whenever it is unsure.
Who it is for
UK aesthetic clinics, skin clinics, dental and private healthcare practices — from single-room clinics to multi-site practice groups.
Pricing
- Solo Clinic — £249/month. Up to 30 AI-completed bookings a month, 24/7 WhatsApp and voice agent, Stripe deposits, one operator login.
- Multi-Therapist — £449/month. Everything in Solo plus up to 100 AI-completed bookings, Meta Lead Ads instant reply, suitability questions, contraindication gating, up to 5 operator logins.
- Group — £799/month. Everything in Multi-Therapist plus up to 300 AI-completed bookings, multi-location routing, dedicated onboarding manager, 1-hour support SLA, unlimited operator logins.
Each plan carries a one-off £2,000 setup fee that includes onboarding. Plans run month to month afterwards. Typical time to live is 5–7 working days, including Meta WhatsApp Business API verification.
Common questions
Do I have to migrate off Pabau, Fresha or Cliniko?
No. Cliniflo sits in front of your existing booking software and feeds it the bookings it closes.
Does it diagnose or give medical advice?
Never. Suitability rules are operator-defined per service and enforced deterministically; anything uncertain goes to a human.
Can it take deposits?
Yes, via Stripe Connect. The money lands in your own Stripe account — Cliniflo never touches it.
Is patient data handled safely?
Built for UK clinics under UK GDPR: encrypted in transit and at rest, isolated per clinic, never used to train third-party models, deletable on request.
Am I locked into a long contract?
No. Month to month after setup, cancel any time.
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